Danielle Higgins is the visionary Founder and Managing Director of The Tracing Group, renowned for providing cutting-edge people tracing and data management solutions to top UK financial institutions and Pension Schemes.

She's a 2023 nominee for the "Innovator of the Year" at the Women in Pension Awards, thanks to Validentity. This groundbreaking ID Verification tool seamlessly confirms customer and pension member identities. With 16 years under her belt in data quality and asset reunification, Danielle co-introduced the CTF Register in 2020 alongside Sharefoundation. This pioneering solution aids young individuals in rediscovering their lost Child Trust Fund accounts.

Additionally, Danielle has been an instrumental Deputy Chair for the TISA Data Quality Executive Committee, advocating for best practices in addressing 'gone aways' in finance—a guideline later adopted by the BSI. Outside her professional realm, Danielle finds solace in ballet, yoga, and cold water swimming while cherishing moments with her two daughters and husband.

Paul is responsible for setting up the technical infrastructure of the business. He is an experienced company director with more than 30 years of IT systems, data and platform development knowledge. He has extensive experience implementing secure infrastructure systems and is responsible for the data infrastructure and security policies at The Tracing Group.

Paul is also highly creative and instrumental in The Tracing Group's product development team. He focuses intently on bringing the most innovative products to our clients and industry.

In a previous life, Paul was in the RAF as an electronics engineer. In his spare time, he enjoys walking with his dog Luna and is a regular attendee of the local karting track, where he constantly strives for the fastest lap. He always says, "This is my last year racing," but we think that will not happen any time soon.

Sam is responsible for the research team that delivers results for our clients. Having previously managed large research teams at different asset reunification companies (after spending many years as a researcher), he has a wealth of relevant experience.

Sam is focused on quality and accuracy when it comes to research results and is also a great leader with an inclusive and considerate approach to managing his team. Sam will always make himself available to clients with queries about results and considers client satisfaction a key measure of his success.

Sam is a keen cricketer, has previously represented Norfolk at Minor Counties Cricket, and is a captain at Swardeston Cricket Club. He has enjoyed travelling extensively with his wife over the past decade, but COVID and a daughter have stopped that!

Justin has over 25 years of sales and customer service experience.

His client-facing techniques, coupled with his inbound endeavours, ensure that the customer experience is marked by values relating to skill, competency and confidence.

Justin keeps a watchful eye on current affairs, a couple of watchful eyes on his two young daughters, and zero watchful eyes on Match of the Day, when his team has performed abysmally.